Frequently Asked Questions

Twellr's AI achieves 85% diagnostic accuracy, benchmarked against dermatologist assessments. We don't just claim accuracy—we verify it continuously. The model is trained on clinical-grade data and regularly evaluated by licensed dermatologists to ensure its recommendations reflect medical best practices.

Yes, your facial image may be securely stored for the purpose of analyzing your skin condition and providing personalized recommendations. We implement appropriate security measures to protect your data and do not use your facial images for any purpose other than those described in our Privacy Policy and with your consent. You may request the deletion of your images and associated data at any time by contacting us at info@twellr.ai

No, Twellr will not use your personal data, including your facial images and analysis results, to train its AI models without your explicit consent. Your data is used solely to provide personalized skin and hair analysis and recommendations. Any use of data for research, product improvement, or AI training purposes will be subject to applicable privacy laws and your consent where required.

Results vary depending on your skin or hair condition, lifestyle, and consistency in following the recommended routine. While some users may notice improvements within a few weeks, meaningful results typically become visible after 4–8 weeks of consistent use. Individual results may vary.

Currently, Twellr does not support direct integration with fitness trackers or wearable devices. However, we are continuously exploring new features and integrations to enhance your personalized wellness experience. Please check for future updates regarding wearable device support.

Twellr combines advanced AI-powered skin and hair analysis with personalized recommendations tailored to your unique profile, concerns, and goals. Unlike many skincare apps that offer generic advice, Twellr provides data-driven insights based on your uploaded images and assessment results, helping you make more informed decisions about your skincare and wellness journey.